We now have an online Pet Parents Portal that allows:

  • A speedier check in/out process
  • Ability to view and upload vaccination records
  • View Future and past reservations
  • Cancel and make deposits for existing reservations
  • Ability to save credit cards on file or change them
  • You can contact us through the customer portal
  • Review and sign agreements
  • FUTURE BENEFIT – The ability to book a reservation
BEFORE YOUR FIRST VISIT, you will need to create an account OR log into your existing account that we may have already started for you.

FIRST try using your email or phone number that we would currently have on file to prevent any duplicate accounts. Once logged in, you can begin updating or adding information.

IF YOU ARE NEW TO OUR BUSINESS OR YOU HAVEN’T VISITED IN OVER A YEAR, you will need to create an account and enter as much information as you have available.

Pet Parents Portal

See Why We Are Southern California's Most Trusted Pet Care

5 star ratingTook my fur child Tyson to get a wash while visiting my family, and chose this location because was really close to me, didn't require proof of his vaccinations (which Petco does) and was fairly priced. I didn't know it would take a few hours when i dropped him off( so be warned), but i took advantage of the time and ran a few errands. Norma Jean had done Tyson's grooming and when i picked him up he had a 'report card' on what was cleaned, as well as  the condition of his coat,skin,ears, teeth,and glands. He had a cute little bow when i got him, and honestly he was pretty happy. Clean doggie = Happy Dog mom. Pleased with the work. Will take him back when back in Chino. Thank you Norma Jean!

Kenia R. Avatar
Kenia R.